This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP).

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Assume that you want to prevent users from connecting to a USB storage device that is connected to a computer that is running Windows XP, Windows Server 2003, or Windows 2000. This article discusses two methods that you can use to do this.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Microsoft Office uses the XML-based file formats, such as .docx, .xlsx, and .pptx. These formats and file name extensions apply to Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Windows Update customers were recently affected by a network infrastructure event on January 29, 2019 (21:00 UTC), caused by an external DNS service provider’s global outage. A software update to the external provider’s DNS servers resulted in the distribution of corrupted DNS records that affected connectivity to the Windows Update service.