MTP driver update causes USB connected phone or portable device issue ...
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP).
How can I prevent users from connecting to a USB storage device?
Assume that you want to prevent users from connecting to a USB storage device that is connected to a computer that is running Windows XP, Windows Server 2003, or Windows 2000. This article discusses two methods that you can use to do this.
Fix problems that block programs from being installed or removed
First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.
Windows File Recovery - Microsoft Support
Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.
Open XML Formats and file name extensions - Microsoft Support
Microsoft Office uses the XML-based file formats, such as .docx, .xlsx, and .pptx. These formats and file name extensions apply to Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Excel 2024, PowerPoint 2024, Office 2024, Excel 2021, Word 2021, PowerPoint 2021, Office 2021, Excel 2019, Word 2019, PowerPoint 2019, Office 2019, Excel 2016, Word 2016, PowerPoint 2016, Office 2016
Windows 10 and Windows Server 2019 update history
Windows Update customers were recently affected by a network infrastructure event on January 29, 2019 (21:00 UTC), caused by an external DNS service provider’s global outage. A software update to the external provider’s DNS servers resulted in the distribution of corrupted DNS records that affected connectivity to the Windows Update service.