If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

BitLocker is the Windows encryption technology that protects your data from unauthorized access by encrypting your drive and requiring one or more factors of authentication before it will unlock it. In normal use BitLocker simply unlocks when you successfully sign into Windows.

Manually update Surface drivers and firmware (Advanced) You'll find the links for drivers after choosing your Surface model in the dropdown list in this section. Note: If you prefer to see links for drivers in a table format, you can find that in Manage and deploy Surface driver and firmware updates.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Press the Start button , and then enter Xbox into the search bar. Choose the Xbox app from the results to open the app. Select your gamerpic, and then select Settings. Select Redeem under Redeem a code. Enter the 25-character code, select Next, and then follow the prompts. Note You can’t redeem a code on the Xbox app for mobile at this time.

Uninstall from Control Panel. In search on the taskbar, enter Control Panel and select it from the results. Select Programs > Programs and Features. Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall / Change. Then follow the directions on the screen. Need more help?

Solutions. Collapse all. Problems installing a game from the Xbox app. Run the Gaming Services Repair Tool. You can use this tool from within the Xbox app or try the downloadable version. For more information on how to run this tool, visit: Gaming Services Repair Tool for PC. Restart your device.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Windows 8.1. Windows 10 (Then select Download now.) Windows 11 (Then select Download now .) Important: Back up your files before you install or reinstall Windows on your PC. Learn how. To create the installation media, here's what you'll need: A PC with a reliable internet connection.

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.