Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Having trouble installing an Xbox game on your PC? Get more information on how to install games.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need:

Ensure that Show desktop icons is checked. If not, select it. If your desktop shows icons, but the Recycle Bin is missing, verify that it's not disabled in your desktop settings. The Recycle Bin icon should be displayed on your desktop.

Find out how to keep your Xbox Wireless Controller up to date.

To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file. Open an elevated command prompt, as described previously.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

This can mean that there’s a potential service outage or an issue with the licence manager on your device. Did this resolve the issue? Still need help? Chat with our support virtual agent. Accessible help and resources to get your Xbox questions answered.

This document describes support for deploying, managing, and monitoring the Secure Boot certificate updates using Windows registry keys. The keys consist of the following: One key to trigger the deployment of the certificates and boot manager on the device. Two keys for monitoring status of the deployment.