Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Learn how to find the serial numbers for your Xbox 360 console and Kinect sensor. Also, see where to find your Xbox 360 console ID.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Use the Windows Update Troubleshooter to fix Windows 11 Update errors. Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website. Unplug extra hardware.

Learn about the different reset options in Windows and how to reset your device.

Use this tool if your device hasn’t received a feature update automatically through Windows Update. Download the Windows Update Assistant. What does Windows Update Assistant do? When to use the Windows Update Assistant? Use the Windows Update Assistant if:

Ensure that Show desktop icons is checked. If not, select it. If your desktop shows icons, but the Recycle Bin is missing, verify that it's not disabled in your desktop settings. The Recycle Bin icon should be displayed on your desktop.