If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If your device isn’t up to date or needs attention, PC Health Check will let you know. Use this section of PC Health Check to get info on how your batteries are performing compared to their original capacity for devices with one or two batteries.

Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi. Choose your Surface device model. If you’re not sure what Surface model you’re using, look in the Surface app.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

Install a printer in Windows 10. Fix printer problems in Windows 7 and Windows 8.1. The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected. To check for updates manually, select Start > Settings > Windows Update . Check for updates.