Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this:

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

To do this, follow these steps: Open an elevated command prompt. To do this, do the following as your appropriate: If you are running Windows 10, Windows 8.1 or Windows 8, first run the inbox Deployment Image Servicing and Management (DISM) tool prior to running the System File Checker.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

Ways to install Windows 11. Managing Windows 11 “System requirements not met” message in your organization. Learn what to do when you see a warning message that your device does not meet Windows 11 minimum system requirements to upgrade.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Press [ Windows Key] + R or select Start > Run. Type “tpm.msc” (do not use quotation marks) and choose OK. If you see a message saying a “Compatible TPM cannot be found,” your PC may have a TPM that is disabled. See How to enable TPM for more information or check your PC manufacturer’s support information for instructions to enable the TPM.

Click one of the recovery options below and follow the steps to try to get things working again. Remove an installed Windows update. Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC.