Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Ensure that Show desktop icons is checked. If not, select it. If your desktop shows icons, but the Recycle Bin is missing, verify that it's not disabled in your desktop settings. The Recycle Bin icon should be displayed on your desktop.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Learn about the different reset options in Windows and how to reset your device.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Xbox Support ... Xbox Support

If you see error E207 when you try to turn on or update your Xbox console, this means there may have been a problem installing the update. Find more solutions here.

Use this tool if your device hasn’t received a feature update automatically through Windows Update. Download the Windows Update Assistant. What does Windows Update Assistant do? When to use the Windows Update Assistant? Use the Windows Update Assistant if: