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Excel not responding, hangs, freezes or stops working
This article discusses troubleshooting steps that can help resolve the most common issues when you receive an Excel not responding error, Excel hangs or freezes when you launch it, or open an Excel workbook.
Applies To: Excel for Microsoft 365, Excel 2021, Excel 2019, Excel 2016
PowerPoint isn't responding, hangs or freezes - Microsoft Support
Install the latest Office updates. Send a frown to the Office product team. Check whether PowerPoint is in use by another process. Investigate possible issues with add-ins. Repair Office. Check to see if your antivirus software is up-to-date. Check whether antivirus software is conflicting with PowerPoint. Change printer defaults.
Applies To: PowerPoint for Microsoft 365, PowerPoint 2021, PowerPoint 2019, PowerPoint 2016, PowerPoint 2013
Fixes or workarounds for recent issues in Excel for Windows
Excel crashes and slow performance issues. [INVESTIGATING] Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop Applications. [WORKAROUND] Excel stops responding when using the "3DxWare 10 for Windows" PlugIn for Microsoft Office version 10.8.7 or earlier.
Applies To: Excel for Microsoft 365, Excel 2021, Excel 2019, Excel 2016, Excel 2013
Gaming Services Repair Tool for PC | Xbox Support
The Gaming Services Repair Tool for PC is now also integrated directly into the Xbox app for PC. To run the Gaming Services Repair Tool on your PC, make sure you have the 2311.1001.7.0 version or newer of the Xbox app on PC installed. To check your Xbox app version number: Launch the Xbox app for PC. Click your Profile picture.
Trouble installing the plug-in? - Microsoft Support
Click Tools > Internet Options. Click the Security tab > Custom Level. Scroll down to Downloads and click Enable for File download. Re-join the meeting. The plug-in should download without errors. To allow the downloading of encrypted files in Internet Explorer: Go to Tools > Internet Options > Advanced.
Applies To: Lync Web App for Lync Online, Lync Web App, Lync Web App operated by 21Vianet
How do I change my Skype settings? | Skype Support
Select your profile picture. Select Settings . Choose from the following settings to make your changes: Note: You can access your Skype settings from any platform or device, but not all settings are available to change on every platform. Account & Profile. . Control your profile picture visibility. View and manage your account information.
About the Microsoft Support and Recovery Assistant
The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.
Applies To: Outlook for Microsoft 365, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft 365 admin
How to use the Debug Diagnostics tool to troubleshoot a process that ...
Summary. This article describes how to use the Debug Diagnostics v1.2 tool to troubleshoot a Microsoft Internet Information Services (IIS) process that has stopped responding. When an IIS process like Inetinfo.exe, Dllhost.exe, or W3wp.exe stops responding (hangs), you may experience any of the following symptoms: A Web page does not load ...
Office is taking long to install - Microsoft Support
1. Does Office hang or freeze at 90%? If your Office installation hangs or freezes at the 90% mark as shown in the screen capture below, this could be because the Windows Installer is busy. For a possible solution, see Installation of Office hangs at 90%. 2. Restart your computer and check if Office installed. The Office installation may have ...
Applies To: Office 2021, Office 2019, Office 2016, Office 2013, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin
Repair an Office application - Microsoft Support
Windows 10 Windows 11. The steps to access the repair tool vary depending on your operating system. Right-click the Start button (lower-left corner) and select Apps and Features on the pop-up menu. Select the Microsoft Office product you want to repair and select Modify.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin