Fix printer connection and printing problems in Windows
Learn how to troubleshoot common printer issues in Windows 11 and Windows 10, such as printer not found, print jobs stuck, printer spooler crashes, and more. Follow the step-by-step solutions or run the automated printer troubleshooter in the Get Help app.
Troubleshooting offline printer problems in Windows
If you are using a Windows 10 device, start by running the automated printer troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most printer problems.
Windows troubleshooters - Microsoft Support
Find and run troubleshooters for common issues with your devices, such as printer, audio, network, and video. Select Printer troubleshooter to check and fix printer problems on your Windows PC.
Add or install a printer in Windows - Microsoft Support
Learn about adding, installing, or removing local, network, and Bluetooth printers in Windows.
View a printer's print queue in Windows - Microsoft Support
Learn how to view pending print jobs and items waiting to print on the printer in Windows 11 and Windows 10. Find out how to troubleshoot offline printer problems and fix printer connection and printing issues.
Download and install the latest printer drivers - Microsoft Support
If a printer is having issues or isn't responding, downloading and installing the latest printer drivers can often resolve these problems. The recommended method to download, install, and update printer drivers is using Windows Update.
Use a troubleshooter with Windows 10 - Microsoft Support
Select the type of troubleshooting you want to do, then select Run the troubleshooter. Allow the troubleshooter to run and then answer any questions on the screen.
Troubleshoot print issues in Microsoft Edge
Printing issues can be tricky and troublesome. This article provides some tips to diagnose and resolve them in Microsoft Edge. A print issue can occur due to a variety of reasons. It may show up as an error message when you try to print in the browser or as the printer not responding.
Running troubleshooters in Get Help - Microsoft Support
After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.
You cannot connect to an Internet printer if the Internet Printing ...
For troubleshooting steps and an automatic fix for common printer problems in Windows, please see the following Microsoft web page: Troubleshooter: Printer problems in Windows