To check refund eligibility on a Microsoft 365 Basic, Personal, Family or Premium subscription you purchased from Microsoft, you will need to cancel it first. Follow the steps to cancel the subscription:

Learn what to do if you see an error code and message stating that a license is unavailable or required for playing the video content you’re attempting to watch on Xbox 360.

Is a disc stuck in your Xbox? Find out how to manually eject a disc from your console.

Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Learn how to redeem a Microsoft/Xbox gift card or other code on your mobile device, Windows device, or Xbox console.

Learn where to find the console ID, device ID, and serial number on your Xbox console.

Learn how to format a flash drive to NTFS on a Windows PC.

Learn what to do if one red light flashes on your Xbox 360 console.

Troubleshoot errors from the “Something went wrong” startup screen on Xbox.

Find out how to use a USB flash drive with your Xbox 360 console so you can have up to 2 terabytes of space available.