The Astro A40 headset requires some firmware updating and configuration to work with an Xbox Series X|S console. Follow these steps to configure your headset. Did this resolve the issue? Still need help? Chat online or request a call if available. If contact us isn't working the way you expect, try the disability answer desk option on this page.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

You’re unable to empty the Recycle Bin or delete a file or a folder inside the Recycle Bin. When you try to rename or move a file, you receive the following error message: "The file or folder does not exist."

Find out how to keep your Xbox Wireless Controller up to date.

Microsoft has identified compatibility issues with some driver versions for certain Qualcomm Wi-Fi adapters. Devices with affected driver versions might experience loss of Wi-Fi connectivity after updating to a newer version of Windows 10.

Accessible help and resources to get your Xbox questions answered. If your Xbox 360 system update failed, find troubleshooting steps for error codes related to the Xbox console system update.

Get help updating your Xbox controller when the firmware update fails.

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

Updates help improve the performance of your Xbox Adaptive Controller. Also, if you’re having issues such as peripherals not responding, this could indicate that your controller has a pending firmware update.