Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Customers may continue to access these features within the Microsoft Support and Recovery Assistant until the migration is complete. The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date.To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings.Select the Internet Time tab, select Change settings, select Synchronize with an Internet time server, and then select Update now.

The file might be locked because: The file is shared and another user is currently editing it. An instance of the Office app is running in the background with the file already opened. The file has been marked as Final and can no longer be updated. In some situations, you can use your mobile device to unlock the file and continue editing it.

Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Remove an installed Windows update. Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC. Go back to your previous version of Windows. Restore from a system restore point.

Go passwordless in Windows. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts. Learn how to remove passwords from your Microsoft account to increase security.