If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Recovery options in Windows. Learn different ways to locate your BitLocker recovery key in Windows, and learn about how BitLocker might have been activated on your system.

How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.

To create a recovery drive in Windows 11: In the search box on the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice. When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Click one of the recovery options below and follow the steps to try to get things working again.

Install a printer in Windows 10. Fix printer problems in Windows 7 and Windows 8.1. The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

How to get this update. Prerequisites. Before updating to Windows 10, version 21H2 using an enablement package, you must be running Windows 10, version 2004, 20H2, or 21H1. You must have the following prerequisites installed before applying this update: