If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Windows 10. Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To go back to a restore point:

To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No . Open Recovery settings.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Click one of the recovery options below and follow the steps to try to get things working again.

There are two ways to open Registry Editor in Windows 10: In the search box on the taskbar, type regedit, then select Registry Editor (Desktop app) from the results. Right-click Start , then select Run. Type regedit in the Open: box, and then select OK.

To reset the OneDrive desktop sync app in Windows. Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK. A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window.

How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Connect a USB drive to your PC, select it, and then select Next. Select Create. Many files need to be copied to the recovery drive, so this might take a while. If you ever need to use the recovery drive to reinstall Windows 11 on your PC, see Recovery options in Windows for further instructions.

Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this: