Windows 11 may automatically recommend troubleshooting steps when installation or removal fails. Follow the guidance provided in the error message or notification. Reset this PC how to reset your PC.

Follow the download procedure that is used by your Internet service provider to download the file that you identified in step 1. Download the file to a disk or to a new folder. Locate the file in the folder that it was downloaded to, and then double-click the file to begin the installation process.

This article describes how to use the Msiexec.exe tool to install the Windows Support Tools from a command prompt. Support personnel and network administrators can use the Support Tools to manage their networks and to troubleshoot problems.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

In the Surface app, expand Help & support to check the update status. If there are updates available, select the Check for updates button to open Windows Update and install the available updates. If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

To bring up the Xbox Start-up Troubleshooter, follow these steps: Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.

Windows 11 uses Windows Update to install recommended drivers automatically and lets you manually install optional driver updates when they’re available. Note: Optional drivers aren’t installed automatically. To manually install optional driver updates: Select Start and then select Settings > Windows Update > Advanced options.

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.