If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation. Insert the disc into your PC, and then follow the instructions on your screen. You might be asked for an admin password.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process. If an executable file (.exe) is available, we do not recommend that you run .msi files directly without specific instructions from the vendor.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

To help you resolve this, try the solutions below. We’ve listed the most common solutions first so try the steps in the order they're listed. Make sure Office is updated to Version 2102 (Build 13801.20808) or later. If you're not setup for automatic updates do the following:

If you're looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac. How do I reinstall Office? If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:

Install the Microsoft 365 Access Runtime. The Microsoft 365 Access Runtime files are available as a free download in either the 32-bit (x86) or 64-bit (x64) versions in all supported languages. Decide which bit version you need. For more information, see Choose between the 64-bit or 32-bit version of Office.

When you run an .exe file on a Windows based computer, the file may start a different program. Resolve issues where you cannot start .EXE files on Windows 7 and Windows Vista.

Learn how to uninstall Office from a PC using the Control Panel or with the uninstall support tool.