Scenario 1: You're missing a file, folder, or item from a list or library. Scenario 2: You've deleted a file or a folder and want to recover it. Scenario 3: Your library contains corrupted versions of files that you cannot open, and you want to recover working versions of the files.

If lots of your SharePoint or Microsoft Teams files get deleted, overwritten, corrupted, or infected by malware, you can restore an entire shared document library to a previous time. The restore will undo all the actions that occurred on both files and folders in the last 30 days.

While items are in the site recycle bin, you can restore items you deleted to their original location. If you're using SharePoint in Microsoft 365, you can even view and restore items that were deleted by someone else, as long as you have edit permissions.

How to find files. You'll find help below in these sections: Search for your files on OneDrive.com. Look in the Recycle bin. Check for files in your Personal Vault. Search for your files on another Microsoft account. If you still can't find your files. Folder was removed from your OneDrive.

Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote connection.

When someone shares a folder in Microsoft OneDrive, SharePoint, or Teams, you can add a shortcut to the shared folder in your OneDrive to easily find and work with the files. These shortcuts appear in OneDrive on the web, Windows File Explorer, Mac Finder, Teams, and in the OneDrive mobile apps.

From this page, you can view items that are currently in a user's Recycle Bin and items that a user has deleted from his or her Recycle Bin, sending the items to the second stage Recycle Bin also known as the Site Collection Recycle Bin.

If you’re already working as a team — in Microsoft Teams, SharePoint, or Outlook—you should save your files where your team works, because OneDrive for work or school connects you to all your shared libraries, too.

Use OneDrive as a cloud backup to share your files and folders with others. Learn how to control permissions, allow editing, or set expiration dates. Skip to main content

Add a shared folder to your OneDrive. Sign in to OneDrive on your browser with your Microsoft personal account. On the left navigation pane, under OneDrive, select Shared. Files and folders that you can add to your OneDrive are marked Can edit.