Shared mailbox is not automatically refreshing for new email in Outlook
Shared mailboxes stop updating automatically. The shared mailbox status in the bottom bar in Outlook Desktop will show “Updating this folder”. In addition, you can confirm this is the issue by looking at the Sync Issues folder of the primary Exchange account in the Outlook profile.
Applies To: Outlook for Microsoft 365, Outlook 2021
Open and use a shared mailbox in Outlook - Microsoft Support
Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office 365 Small Business, Microsoft 365 admin, Outlook on the web, New Outlook for Windows
About shared mailboxes, shared folders, and shared calendars in Outlook ...
For example, you can share a single mailbox across several individuals where all incoming and outgoing mail are from that mailbox. Or you can share one or more folders, or your entire mailbox with others. You can even allow others the ability to manage your calendar or mailbox.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, New Outlook for Windows
Known issues with Outlook Desktop Shared Calendar Improvements
This article discusses issues after you enable Shared Calendar Improvements as detailed here: Outlook calendar sharing updates. STATUS: INVESTIGATING. The Outlook team is currently investigating the following issues and will update this article when more information becomes available.
Applies To: Outlook for Microsoft 365
Open and use a shared mailbox in Outlook Web App
Learn how to open a shared mailbox in the Outlook Web App. Shared mailboxes let a group of users view and send email, and share a calendar, from a common mailbox.
Applies To: Outlook Web App
Open a shared Mail, Calendar or People folder in Outlook for Mac
To open the shared mailbox: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. Select Delegation and Sharing. Choose Shared With Me tab. Choose + to add a shared or delegated mailbox.
Applies To: Outlook for Microsoft 365 for Mac, Outlook 2024 for Mac, Outlook 2021 for Mac
Add a shared mailbox to Outlook mobile - Microsoft Support
To access a shared mailbox on a mobile device, use the following steps. Sign in to your primary account in Outlook for iOS or Android. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.
Applies To: Outlook for iOS
Problems syncing shared calendars when enabling "Can view title and ...
This issue has been fixed in the service and verified on service builds starting with 15.20.5588.10. WORKAROUND. You can work around this issue by taking the following steps: Remove the affected calendar (s) from Outlook Desktop. Enable “Turn on shared calendar improvements” in the Calendar Properties.
Applies To: Outlook for Microsoft 365
What is a Shared Mailbox? - Microsoft Support
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view vacation time or work shifts.
Applies To: Outlook for Android, Outlook for iOS
Share and access a view-only calendar in Outlook
This article describes how to share and access a calendar that can only be viewed. This means the people you're sharing it with, can't make changes to it. To give someone permissions to edit a shared calendar, see Share and access a calendar with edit or delegate permissions in Outlook.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft 365 admin, Outlook on the web, New Outlook for Windows