About shared mailboxes, shared folders, and shared calendars in Outlook ...
For example, you can share a single mailbox across several individuals where all incoming and outgoing mail are from that mailbox. Or you can share one or more folders, or your entire mailbox with others. You can even allow others the ability to manage your calendar or mailbox.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, New Outlook for Windows
Open and use a shared mailbox in Outlook - Microsoft Support
Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office 365 Small Business, Microsoft 365 admin, Outlook on the web, New Outlook for Windows
Share and access another person's mailbox or folder in Outlook
To share one or more folders or to share your entire mailbox with others in your organization, follow these steps: Navigate to the folder you want to share. Right-click on the folder and choose Sharing and permissions.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, New Outlook for Windows, Outlook Web App
Shared mailbox is not automatically refreshing for new email in Outlook
ISSUE. Shared mailboxes stop updating automatically. The shared mailbox status in the bottom bar in Outlook Desktop will show “Updating this folder”. In addition, you can confirm this is the issue by looking at the Sync Issues folder of the primary Exchange account in the Outlook profile.
Applies To: Outlook for Microsoft 365, Outlook 2021
Known issues with Outlook Desktop Shared Calendar Improvements
This article discusses issues after you enable Shared Calendar Improvements as detailed here: Outlook calendar sharing updates. STATUS: INVESTIGATING. The Outlook team is currently investigating the following issues and will update this article when more information becomes available.
Applies To: Outlook for Microsoft 365
Receive Remote Assistance Support from Microsoft
Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote connection.
Open and use a shared mailbox in Outlook Web App
Open a shared mailbox in a separate browser window. Send email from a shared mailbox. Use a shared calendar. Learn how to open a shared mailbox in the Outlook Web App. Shared mailboxes let a group of users view and send email, and share a calendar, from a common mailbox.
Applies To: Outlook Web App
Restore deleted files or folders in OneDrive - Microsoft Support
If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
Open a shared Mail, Calendar or People folder in Outlook for Mac
To open the shared mailbox: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. Select Delegation and Sharing. Choose Shared With Me tab. Choose + to add a shared or delegated mailbox.
Applies To: Outlook for Microsoft 365 for Mac, Outlook 2024 for Mac, Outlook 2021 for Mac
Error message when you share a calendar in Microsoft 365
When you try to share a calendar by using Microsoft Outlook, Outlook on the web, or Exchange Online PowerShell, you receive one or more of the following errors messages. Outlook for Windows. This calendar can't be shared by one or more people. Outlook on the web.