Learn how to troubleshoot and resolve common audio issues on your PC with Windows 11 or older versions. Follow the step-by-step guide with tips, troubleshooters, and settings.

Solution 2: Install the latest audio driver If the audio driver is missing or incompatible, install the latest version from the device manufacturer. Go to the PC or sound card manufacturer’s support website. Download the latest audio driver for your Windows version.

Learn how to resolve game audio or video problems on Windows 10/11 devices.

Download the latest audio driver for Windows 10. Install the driver by following the provided instructions. Restart your PC. If updating the audio driver doesn’t resolve the issue, see Fix sound or audio problems in Windows for further troubleshooting steps, including reinstalling the audio driver or running the built‑in audio troubleshooter.

Sometimes, you don't hear any sound from your speakers or wired headphones, even though the volume icon appears normal. This issue occurs if the wrong audio output device is selected, the sound is muted, audio enhancements are interfering, or the audio driver isn’t working correctly. Try the following troubleshooting solutions to resolve the ...

A corrupted or outdated driver can cause low sound. If the issue continues, uninstall the driver and reinstall it from your device manufacturer’s website.

If audio stops working after installing a Windows update, incompatible or partially installed audio drivers can prevent Windows audio services from working correctly. Use the steps below to restore sound.

If audio sounds distorted, crackling, or poor quality in Windows 11, audio enhancements, unsupported audio formats, driver issues, or stopped audio services may be affecting sound output. Use the steps below to restore clear audio.

Solution 2: Install the latest audio driver If the audio driver is missing or incompatible, install the latest version from the device manufacturer. Go to the PC or sound card manufacturer’s support website. Download the latest audio driver for your Windows version.

If system sounds play but audio doesn’t work in some apps, app‑specific volume settings, per‑app output device selection, audio services, or audio drivers might be causing the issue. Use the steps below to restore app audio.