Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. If your product is listed below, you have a business product.

These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Available Microsoft 365 troubleshooters. Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

To check if your Microsoft account is associated with Office, sign in to Subscriptions. Your Office product or Microsoft 365 subscription should be listed there. If it's not, your email address won't work for signing in to Office. Activation can fail if you have multiple copies of Office installed.

If you are recently running into installation, activation, or updating issues, please refer to our Fixes or workarounds for recent Office installation or activation issues article. For Office apps specific issues, please click on the links below to find workarounds or fixes.

Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings. Make sure to keep your PC connected to a power source and the internet during reinstallation. The reinstall will take you to the Windows Update page in Settings.