If you’re having problems playing a game on a Windows 10/11 device, use the following troubleshooting steps to get it working again. Collapse all. Basic troubleshooting. I can’t play my game. Uninstalling and reinstalling the game might help.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Windows 10. Select the Start button , and then select Settings > Update & Security > Troubleshoot > Additional troubleshooters. From the list select Windows Store Apps > Run the troubleshooter. Download important or critical Windows updates. Check that you have the latest Windows updates on your device.

Open the Start menu, and select Settings > Gaming > Game Bar and make sure Enable Game Bar for things like recording game clips, chatting with friends, and receiving game invites is set to On. If Game Bar doesn’t appear for a full-screen game, try keyboard shortcuts: Press Windows logo key + Alt + R to start recording a clip, then press it ...

Whether you’re new to gaming on Windows 10 or already a pro, you can play Xbox games on any Windows 10 PC on your home network. Select the Start button, then select Xbox Console Companion . Sign in with your Microsoft account. If you don’t have a Microsoft account, select Create one!

Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.

Windows 10 Consumer. Different refresh rates on multiple monitors can cause your video display to malfunction. Video playback might stall or start and stop repeatedly rather than play smoothly. This can happen whether the external monitor is physically attached or wirelessly attached via Miracast.

Check your Game Bar settings. Press the Start button , then choose Settings. Go to Gaming > Game bar, then turn on Record game clips, screenshots, and broadcast using Game bar. When playing a game, press the Windows logo key + G to open Game Bar.

Xbox App Windows 10. On your PC, go to Xbox.com and select Sign in. If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot my password and follow the instructions. If that didn’t work, select the Start button > Settings > Time & Language .

Solution 1: Check that your sound is not muted. Some games run in full-screen mode, so you can't see the taskbar. Here's how to check that your sound is not turned down low or muted: Press the Start button on your Windows 10/11 device or keyboard, or select the Windows icon in the lower-left corner of the main screen.