Xbox Support ... Xbox Support

Find solutions to common problems, or get help from a support agent.

Find everything you need to manage your Microsoft account, Xbox profile, and more.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Check the Xbox services, games, and apps for any service outages.

Failure to obtain a Teredo IP address can occur when there’s an issue with your Teredo adapter, when a device on your network is blocking the Teredo protocol, or if there’s software installed on your PC that’s disabling Teredo functionality.

If you see error E207 when you try to turn on or update your Xbox console, this means there may have been a problem installing the update. Find more solutions here.

Sign in to your router's setup webpage, and make sure the router's UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer's support site. Turn the UPnP setting off and save your changes. Restart your console, your modem, and your router.

Learn how to manage pop-up notifications and messages on your Xbox console, in Windows, and in the Xbox app on mobile.