If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

If your device isn’t up to date or needs attention, PC Health Check will let you know. Use this section of PC Health Check to get info on how your batteries are performing compared to their original capacity for devices with one or two batteries.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

We recommend you install the latest update for your device as it contains important improvements and issue resolutions, including this one. Enterprise users. After a fresh install or an In-place upgrade to Windows 11, version 24H2, you might face issues with connecting via DirectAccess.

Then, try the following: Turn off your Bluetooth device, wait a few seconds, then turn it back on. Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to make sure it’s not too close to any other USB device that’s plugged into a USB 3.0 port.

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

How to get this update. Before you install this update. Microsoft now combines the latest servicing stack update (SSU) for your operating system with the latest cumulative update (LCU). SSUs improve the reliability of the update process to mitigate potential issues while installing the LCU.