If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

How to block pop-ups in Microsoft Edge. In Edge, go to Settings and more at the top of your browser. Select Settings > Cookies and site permissions. Under All permissions, select Pop-ups and redirects. Turn on the Block (recommended) toggle.

You can now restore lost or accidentally deleted favorites in Microsoft Edge with our new favorites recovery feature. You'll need to be signed in to your Microsoft account and have the sync setting turned on to use the favorites recovery feature.

You can view and clear your Microsoft Edge browsing history stored on a single device, across all synced devices, and in the cloud. You may choose to clear your browsing history at any time.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Change or manage your password or PIN. To change your password or PIN, go to Start > Settings > Accounts > Sign-in options. Select PIN (Windows Hello), and then select Change PIN. Select Password then select Change.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.