If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

You can view and clear your Microsoft Edge browsing history stored on a single device, across all synced devices, and in the cloud. You may choose to clear your browsing history at any time.

File sharing over a network in Windows. Note: This article focuses on how to share files or folders over a Local Area Network (or LAN), such as connected computers within your home or workplace.

If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Manage email accounts in Outlook.com. Unblock my Outlook.com account. Supported browsers for Outlook on the web and Outlook.com. If you sign in with a work or school account, read How to sign in to Outlook on the web.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

Windows Hello lets you sign in to your devices, apps, online services, and networks using your face, iris, fingerprint, or a PIN. Even if your Windows device can use Windows Hello biometrics, you don’t have to. If it’s the right choice for you, you can rest assured that the info that identifies your face, iris, or fingerprint never leaves ...