If your Xbox One or Xbox Series X|S console is having network connection issues of any kind, we’ll point you to the best solution for the specific type of connection issue you’re experiencing. Important Before you begin troubleshooting your connection, check for any Xbox service alerts or interruptions.

You may need to contact your internet service provider (ISP) to resolve this issue. For example, you may need to ask your ISP to replace a defective modem, verify the settings on your modem, or check your connection speed. In addition, not all ISPs use the same network layout, protocols, and processes.

A wireless router broadcasts its network name (SSID) every few seconds. If a router is not broadcasting the network name, your console may not "see" the wireless network. If no other wireless devices are able to detect your network, the problem is with your router and not with your console.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.

This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP).

Blue Screen errors (also called bug checks, STOP code errors, kernel errors, or BSOD errors) can occur if a serious problem causes Windows to shut down or restart unexpectedly to protect itself from data loss.

To run the network connection test, follow these steps: Press the Guide button on your controller. Select Settings > System Settings, and then Network Settings. Select the name of your Wireless Network, or select Wired Network for a wired connection. Select Test Xbox Live Connection.

Description: The previous system shutdown at Time on. Date was unexpected. Cause. This problem may occur if both of the following conditions are true: The computer is locked or is configured with a password-protected screensaver.

Describes methods to prevent users from connecting to a USB storage device that is connected to a Windows XP-based, Windows Server 2003-based, or Windows 2000-based computer.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.