Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

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Download and install the latest Bluetooth driver for Windows 10. Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Four key services are required for Xbox multiplayer gaming in select games to work on Windows 10/11. If any of these services have been disabled, you’ll need to re-enable them. Select the Search box on the task bar, type services, and then select Services.

Find out the steps you can take if you receive a message telling you a driver can't load on your device.

Third-party antivirus software might cause installation or launch errors on Windows devices. If you encounter issues installing or launching games, try suspending your antivirus software temporarily while you attempt to troubleshoot game installation. You can also try launching the game from the Xbox app or the Microsoft Store app.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Check to make sure game & app updates are complete then try launching your content again. If you’re still having trouble launching the game or app, uninstalling then reinstalling it should fix the problem. Did this resolve the issue? Still need help? Chat with our support virtual agent.

In Windows, a CD or DVD drive may not appear in File Explorer and may show a yellow exclamation point in Device Manager. This issue usually indicates a driver or configuration problem, and an error code may appear in the device’s Properties under Device status.