To help you resolve this, try the solutions below. We’ve listed the most common solutions first so try the steps in the order they're listed. Solution 1 - Update Office. Make sure Office is updated to Version 2102 (Build 13801.20808) or later. If you're not setup for automatic updates do the following:

If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

Learn how to enable virtualization through the UEFI (or BIOS) of your PC to run the Windows Subsystem for Android or Windows Subsystem for Linux.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page.

Windows provides a variety of configuration tools tailored to meet the needs of different users. These built-in tools facilitate your device's customization and monitoring, allowing you to change Windows' configuration to suit your preferences and requirements with precision.

You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app. In the Surface app, expand Help & support to check the update status. If there are updates available, select the Check for updates button to open Windows Update and install the available updates.

Command Prompt and Windows Powershell for Windows 11. In Windows 11 22H2, the default app used to host console windows has been changed to Windows Terminal. After the October 2022 update, Command Prompt, Windows PowerShell, and other console apps will appear inside an instance of Windows Terminal.