Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Xbox Support ... Xbox Support

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Updates help improve the performance of your Xbox Adaptive Controller. Also, if you’re having issues such as peripherals not responding, this could indicate that your controller has a pending firmware update.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Select Start , enter device manager. Then, select Device Manager from the search results. Was this information helpful?

Follow these steps to configure your headset. Did this resolve the issue? Still need help? Chat with our support virtual agent. Accessible help and resources to get your Xbox questions answered.

Before installing updates, plug in your Surface and ensure the battery is charged to at least 40%. Keep your device connected to power and turned on throughout the update process