If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. To do this, follow these steps: Open an elevated command prompt.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation. Insert the disc into your PC, and then follow the instructions on your screen. You might be asked for an admin password.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

From the Microsoft Defender dashboard. If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

Windows Setup runs the Windows Registry Checker tool to verify the integrity of the existing registry before it performs an upgrade. If it detects registry damage, it tries to fix it automatically.

This update provides latest updates for Windows Security platform, which is comprised of the Windows Security app and its underlying service. To obtain the current version of Windows Security app, please run powershell command below: Get-AppPackage Microsoft.SecHealthUI. Manually download the update. 64-Bit | ARM64.

Windows includes a tool called Microsoft System Information (Msinfo32.exe). This tool gathers information about your computer and displays a comprehensive view of your hardware, system components, and software environment, which you can use to diagnose computer issues.