Learn about Windows RE, how to access it, and the different tools it offers.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Windows provides a variety of configuration tools tailored to meet the needs of different users. These built-in tools facilitate your device's customization and monitoring, allowing you to change Windows' configuration to suit your preferences and requirements with precision.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

PC-to-PC transfer helps you move your files, settings, and preferences from one Windows device to another - no external drives or USBs needed. It's built to get you up and running fast while keeping your familiar experience intact, whether you're switching devices or upgrading.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Get support for Windows and learn about installation, updates, privacy, security and more.

Windows provides several recovery tools to help you troubleshoot and restore your PC when issues occur, such as startup failures, update problems, or malware infections. If you're having problems with your Windows device, the following table can help you decide which recovery option to use: Frequently asked questions (FAQs)

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.