Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7.

You'll find direct links to downloadable packages that contain driver and firmware updates for Surface devices. You'll also find a section about imaging for IT professionals. To prepare for updates: Attach your Surface Type Cover or Surface Dock (if you have one) so it gets the latest updates, too. Make sure you have an internet connection.

Try running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most sound and audio issues. Open Get Help. Make sure nothing is obstructing the speaker and microphone openings on your Surface, including screen protectors or decals.

Automatically get recommended drivers and updates for your hardware. Support for Windows 7 ended on January 14, 2020. We recommend you move to a Windows 11 PC to continue to receive security updates from Microsoft. Learn more. You can have Windows automatically download recommended drivers and detailed information for your hardware and devices.

First, try any of the following common resolutions to correct the error: Error codes in Device Manager. If the above steps didn't help you resolve your problem or were not available, locate your error code in the following table, and follow the recommended resolutions for that error code.

In the search box on the taskbar, type device manager, then select Device Manager from the menu. Was this information helpful?

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

Fix-it tools aren’t used in Windows 10. Instead, use a troubleshooter to help solve problems with your PC.

Windows will attempt to reinstall your audio devices and drivers automatically. If it does not, right-click the Start button and select Device Manager. Right-click the Sound, video and game controllers section and select Scan for hardware changes. Update your drivers. Once your computer restarts, go back to Device Manager.