Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

If you're signed into Skype, you can receive calls. You'll see an incoming call notification screen where you can:

  • Calls tab button Select the Call button to answer the call as an audio call.

  • video call button Select the Video button to answer with video. For incoming video calls, you can select to answer it as a video call or audio only.

  • end call button Select the End call button to decline it if you don't want to answer. If you're offline and you have Voice Messaging activated, the caller will be able to leave a message, or you can set up call forwarding to another number.

  • Merge calls Select the Merge calls button to merge your current and incoming calls.

Android users have the option to decline calls with a message : Tap the Messaging button Message button, select from a list of common messages or type your own.

If you can't or don't want to allow access to your microphone and camera, you can also join a call just to listen in (using Skype for Web only). When answering a call, select Block or Don't allow if Skype asks for permission to use your camera and microphone. Then, click the Continue without audio or video button to join the call. Note that the other participants won't hear you or see your video, but you will appear in the participants list and be able to use chat.

Ready to learn more?

How do I make a call in Skype?

What can I do during a Skype call?

What happens when someone calls me on Skype while I’m on another call?

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!