This FAQ contains instructions on how to allocate Skype Credit to your members, and recharge members' Skype Credit.
Note: Once credit has been allocated, you cannot take it back from a member account.Follow these steps to allocate Skype Credit to one or more members:
-
Click Members from your Skype Manager Dashboard.
-
Click on the name of a member to whom you wish to allocate Skype Credit.
-
Click Manage Credit .
-
Enter the amount of Skype Credit that you want to allocate in the field displayed and click Add credit . The Skype Credit will be immediately deducted from your Skype Manager’s balance and added to the account of the members selected.
-
Repeat these steps for all members you wish to allocate credit to.
It will take a short while until the new balance will be visible in your Skype Manager. You may need to reload the page to see the new balance.
To enable Auto-recharge for one or more members:
-
Click Members from the top menu.
-
Click the name of a member to whom you wish to activate Auto-recharge.
-
Click Manage Auto-recharge .
-
In the Recharge member’s account with field, enter the amount of credit to recharge.
-
In the when balance falls below field, enter the level at which the selected member's account will be recharged when it falls below this level.
-
In the Monthly recharge limit field, enter the maximum amount of Skype Credit by which the selected member's account can be recharged in any month. When this limit is reached, Auto-recharge will be suspended until the first day of the next month.
-
Click Save and activate .