Symptoms

When you disable a network adapter that is used for iSCSI on a computer that is running Windows 7 or Windows Server 2008 R2, the computer crashes. Additionally, you receive a Stop error message that resembles the following:


Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL

Notes

  • Not all "0x0000000A" Stop errors are caused by this issue.

  • The parameters that are displayed in the Stop error message depend on the configuration of the computer.

  • In the stack for the current trapframe, you may also seeĀ entries for NETIO!NetiopIoWorkItemRoutine and afd!WskProTLReceiveComplete.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16 xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21 xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.17 xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.21 xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Msiscsi.sys

6.1.7600.16960

186,736

07-Feb-2012

05:48

x86

Msiscsi.sys

6.1.7600.21146

233,840

07-Feb-2012

05:41

x86

Msiscsi.sys

6.1.7601.17774

233,840

07-Feb-2012

05:37

x86

Msiscsi.sys

6.1.7601.21917

233,840

07-Feb-2012

06:14

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msiscsi.sys

6.1.7600.16960

224,624

07-Feb-2012

06:29

x64

Msiscsi.sys

6.1.7600.21146

274,288

07-Feb-2012

06:34

x64

Msiscsi.sys

6.1.7601.17774

273,776

07-Feb-2012

06:40

x64

Msiscsi.sys

6.1.7601.21917

274,288

07-Feb-2012

06:29

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msiscsi.sys

6.1.7600.16960

513,392

07-Feb-2012

05:24

IA-64

Msiscsi.sys

6.1.7600.21146

681,328

07-Feb-2012

05:22

IA-64

Msiscsi.sys

6.1.7601.17774

680,816

07-Feb-2012

05:13

IA-64

Msiscsi.sys

6.1.7601.21917

681,328

07-Feb-2012

05:22

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_iscsi.inf_31bf3856ad364e35_6.1.7600.16960_none_3caac5a154ee7ff4.manifest

File version

Not Applicable

File size

2,456

Date (UTC)

07-Feb-2012

Time (UTC)

12:17

Platform

Not Applicable

File name

X86_iscsi.inf_31bf3856ad364e35_6.1.7600.21146_none_3d4fdc226df6b328.manifest

File version

Not Applicable

File size

2,456

Date (UTC)

07-Feb-2012

Time (UTC)

12:17

Platform

Not Applicable

File name

X86_iscsi.inf_31bf3856ad364e35_6.1.7601.17774_none_3e8a53e352196d2d.manifest

File version

Not Applicable

File size

2,456

Date (UTC)

07-Feb-2012

Time (UTC)

12:17

Platform

Not Applicable

File name

X86_iscsi.inf_31bf3856ad364e35_6.1.7601.21917_none_3f57d2fa6b03ae7d.manifest

File version

Not Applicable

File size

2,456

Date (UTC)

07-Feb-2012

Time (UTC)

12:17

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_iscsi.inf_31bf3856ad364e35_6.1.7600.16960_none_98c961250d4bf12a.manifest

File version

Not Applicable

File size

2,460

Date (UTC)

07-Feb-2012

Time (UTC)

12:34

Platform

Not Applicable

File name

Amd64_iscsi.inf_31bf3856ad364e35_6.1.7600.21146_none_996e77a62654245e.manifest

File version

Not Applicable

File size

2,460

Date (UTC)

07-Feb-2012

Time (UTC)

12:34

Platform

Not Applicable

File name

Amd64_iscsi.inf_31bf3856ad364e35_6.1.7601.17774_none_9aa8ef670a76de63.manifest

File version

Not Applicable

File size

2,460

Date (UTC)

07-Feb-2012

Time (UTC)

12:34

Platform

Not Applicable

File name

Amd64_iscsi.inf_31bf3856ad364e35_6.1.7601.21917_none_9b766e7e23611fb3.manifest

File version

Not Applicable

File size

2,460

Date (UTC)

07-Feb-2012

Time (UTC)

12:34

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_iscsi.inf_31bf3856ad364e35_6.1.7600.16960_none_3cac699754ec88f0.manifest

File version

Not Applicable

File size

2,458

Date (UTC)

07-Feb-2012

Time (UTC)

12:07

Platform

Not Applicable

File name

Ia64_iscsi.inf_31bf3856ad364e35_6.1.7600.21146_none_3d5180186df4bc24.manifest

File version

Not Applicable

File size

2,458

Date (UTC)

07-Feb-2012

Time (UTC)

12:07

Platform

Not Applicable

File name

Ia64_iscsi.inf_31bf3856ad364e35_6.1.7601.17774_none_3e8bf7d952177629.manifest

File version

Not Applicable

File size

2,458

Date (UTC)

07-Feb-2012

Time (UTC)

12:07

Platform

Not Applicable

File name

Ia64_iscsi.inf_31bf3856ad364e35_6.1.7601.21917_none_3f5976f06b01b779.manifest

File version

Not Applicable

File size

2,458

Date (UTC)

07-Feb-2012

Time (UTC)

12:07

Platform

Not Applicable

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