This article describes some issues that occur in Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 Service Pack 1 (SP1), or Windows 7 SP1. You can fix these issues by using the update in this article. Before you install this update, see the Prerequisites section and the Restart requirement section.

Symptoms

Issue 1

Computer crashes and you receive a "0x00000024" Stop error in Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 SP1, or Windows 7 SP1. 

Issue 2

When you call the CopyFileEx function together with the COPY_FILE_NO_BUFFERING option to copy files from a read-only volume in Windows Server 2012, the copy may fail silently and the resulted file is corrupted. 

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though these issues are observed only in Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 SP1, or Windows 7 SP1. The update also applies to Windows 8.1 and Windows RT 8.1. 

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

All supported x64-based versions of Windows Server 2012

Download Download the package now.

All supported x86-based versions of Windows 7

Download Download the package now.

All supported x64-based versions of Windows 7

Download Download the package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the package now.

Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.18 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.3.9600.18183

1,496,416

30-Dec-2015

22:08

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.3.9600.18183

2,017,624

30-Dec-2015

21:53

x64

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.3.9600.18183

1,682,776

30-Dec-2015

21:59

x86


Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.19 xxx

    Windows 7 or Windows Server 2008 R2

    SP1

    GDR

    6.1.760 1.23 xxx

    Windows 7 or Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 7

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.1.7601.19116

1,212,352

11-Jan-2016

18:54

x86

Ntfs.sys

6.1.7601.23318

1,214,400

08-Jan-2016

18:58

x86

ia64 Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.1.7601.19116

3,555,264

11-Jan-2016

18:12

IA-64

Ntfs.sys

6.1.7601.23318

3,561,920

08-Jan-2016

18:14

IA-64

x64 Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.1.7601.19116

1,684,416

11-Jan-2016

19:11

x64

Ntfs.sys

6.1.7601.23318

1,683,904

08-Jan-2016

19:20

x64


Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.17xxx

    Windows Server 2012

    RTM

    GDR

    6.2.920 0.21xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x64 Windows Server 2012

File name

File version

File size

Date

Time

Platform

Ntfs.sys

6.2.9200.17623

1,942,360

10-Jan-2016

16:23

x64

Ntfs.sys

6.2.9200.21743

1,939,288

10-Jan-2016

03:02

x64


Windows RT 8.1

File property

Value

File name

Arm_096bfb6b4bc6964a8039378ad37e028a_31bf3856ad364e35_6.3.9600.18185_none_d67adc9ea8b3f06b.manifest

File version

Not applicable

File size

692

Date (UTC)

30-Dec-2015

Time (UTC)

22:26

Platform

Not applicable

File name

Arm_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.18185_none_3b142f8a38819fe2.manifest

File version

Not applicable

File size

16,008

Date (UTC)

30-Dec-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,601

Date (UTC)

30-Dec-2015

Time (UTC)

22:26

Platform

Not applicable

x86 Windows 7

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,138

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

X86_30e27472b94db126eee6a262d37e7acb_31bf3856ad364e35_6.1.7601.23318_none_49c03d1b51bbdd1b.manifest

File version

Not applicable

File size

692

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

X86_38423f9fb4265e47c3c518db9e9440ed_31bf3856ad364e35_6.1.7601.19116_none_2640e03d9382711b.manifest

File version

Not applicable

File size

692

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

X86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.19116_none_a87a5f147b2c23f2.manifest

File version

Not applicable

File size

14,508

Date (UTC)

11-Jan-2016

Time (UTC)

19:19

Platform

Not applicable

File name

X86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.23318_none_a905fe599447f391.manifest

File version

Not applicable

File size

14,508

Date (UTC)

08-Jan-2016

Time (UTC)

19:21

Platform

Not applicable

ia64 Windows Server 2008 R2

File property

Value

File name

Ia64_3aef47864c1bc56e8008dea5be3e4240_31bf3856ad364e35_6.1.7601.19116_none_6a36403223c1e643.manifest

File version

Not applicable

File size

694

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

Ia64_f55f90d03c748ca0ec54dedef468c97c_31bf3856ad364e35_6.1.7601.23318_none_117218c65ee68554.manifest

File version

Not applicable

File size

694

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.19116_none_a87c030a7b2a2cee.manifest

File version

Not applicable

File size

14,511

Date (UTC)

11-Jan-2016

Time (UTC)

19:07

Platform

Not applicable

File name

Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.23318_none_a907a24f9445fc8d.manifest

File version

Not applicable

File size

14,511

Date (UTC)

08-Jan-2016

Time (UTC)

19:11

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,447

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File property

Value

File name

Amd64_80ccaee10a830a7a96f74f13896b2dce_31bf3856ad364e35_6.1.7601.19116_none_7d39ee44f907356c.manifest

File version

Not applicable

File size

696

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

Amd64_b71d19bad204cc8b485b370a2f785610_31bf3856ad364e35_6.1.7601.23318_none_721e2586872bf285.manifest

File version

Not applicable

File size

696

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.19116_none_0498fa9833899528.manifest

File version

Not applicable

File size

14,514

Date (UTC)

11-Jan-2016

Time (UTC)

19:37

Platform

Not applicable

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.23318_none_052499dd4ca564c7.manifest

File version

Not applicable

File size

14,514

Date (UTC)

08-Jan-2016

Time (UTC)

19:43

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,352

Date (UTC)

11-Jan-2016

Time (UTC)

23:08

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_6a4b497add9169ee152c896547e7386d_31bf3856ad364e35_6.3.9600.18185_none_bfd84da70a5b9774.manifest

File version

Not applicable

File size

696

Date (UTC)

30-Dec-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.18185_none_973058b5f0e1f252.manifest

File version

Not applicable

File size

16,014

Date (UTC)

30-Dec-2015

Time (UTC)

22:34

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,609

Date (UTC)

30-Dec-2015

Time (UTC)

22:27

Platform

Not applicable

x64 Windows Server 2012

File property

Value

File name

Amd64_6fca8aaaa48a4e648b7ec6202a83884e_31bf3856ad364e35_6.2.9200.21743_none_2ad24b101dcc1eed.manifest

File version

Not applicable

File size

696

Date (UTC)

10-Jan-2016

Time (UTC)

22:29

Platform

Not applicable

File name

Amd64_f733e23511d5964909e580e23a306bce_31bf3856ad364e35_6.2.9200.17623_none_1e4e86547cf25cf9.manifest

File version

Not applicable

File size

696

Date (UTC)

10-Jan-2016

Time (UTC)

22:29

Platform

Not applicable

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.2.9200.17623_none_ff7a9f49a6801fa3.manifest

File version

Not applicable

File size

15,743

Date (UTC)

10-Jan-2016

Time (UTC)

16:26

Platform

Not applicable

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.2.9200.21743_none_ffee9c3cbfadf74f.manifest

File version

Not applicable

File size

15,743

Date (UTC)

10-Jan-2016

Time (UTC)

03:05

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,610

Date (UTC)

10-Jan-2016

Time (UTC)

22:29

Platform

Not applicable

x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,601

Date (UTC)

30-Dec-2015

Time (UTC)

22:26

Platform

Not applicable

File name

X86_11aa6c28e13d2102e292ea3ede15a7f4_31bf3856ad364e35_6.3.9600.18185_none_5386bbc6944d69a2.manifest

File version

Not applicable

File size

692

Date (UTC)

30-Dec-2015

Time (UTC)

22:26

Platform

Not applicable

File name

X86_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.18185_none_3b11bd323884811c.manifest

File version

Not applicable

File size

16,008

Date (UTC)

30-Dec-2015

Time (UTC)

22:30

Platform

Not applicable


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