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Symptoms

Consider the following scenario:

  • You enable journaling in a Microsoft Exchange Server 2010 environment.

  • The journal mailbox is an external contact.

  • You send a recurring meeting request. You select Yearly and a certain weekday of a month for the recurrence pattern.

In this scenario, the journal mailbox receives a non-delivery report (NDR) message that contains the following error message:

#550 5.6.0 M2MCVT.StorageError; storage error in content conversion

Cause

This issue occurs because a failure occurs in MAPI to MIME conversion when the journal mailbox is an external contact.

Resolution

To resolve this issue, install the following update rollup:

2891587 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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