"An error occurred during this screen presentation" error occurs in application sharing conference in Skype for Business

When this issue occurs, users cannot connect to an application sharing session as a viewer in a conference in Microsoft Skype for Business or Microsoft Lync 2013. This issue occurs on users who install a Dolphin accessibility driver.

Resolution

To resolve this issue, install the May 12, 2015, security update for Skype for Business.

Note Lync 2013 is upgraded to Skype for Business in April 2015.

More Information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


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