"Business Contact Manager could not complete your last action or actions" error in Outlook 2010 or 2013

Last Updated: October 16, 2017


After installing the October Public Update for Outlook 2010 or Outlook 2013, you may get this error in the folder pane display when you click on folders in the Business Contact Manager pane:

We didn't find anything to show here.

Additionally, an error dialog appears with this error:

Business Contact Manager for Outlook could not complete your last action or actions. Please try again.


Add this registry key to the local client and restart Microsoft Outlook:

For Outlook 2013: [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Security] "EnableRoamingFolderHomepages"=dword:00000002

For Outlook 2010: [HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security] "EnableRoamingFolderHomepages"=dword:00000002

NOTE: Business Contact Manager is not supported with Outlook 2016.

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