"Device is not allowed to join" when you click a Skype for Business meeting URL on a Windows Phone 8.1 device

Cause

This issue occurs because Microsoft Skype for Business Server 2015 does not recognize the device that uses a Windows Phone 8.1 user agent string to emulate as an Android 4.0 or Apple iOS 7 device.

Resolution

To resolve this issue, install the June 2015 cumulative update 6.0.9319.55 for Skype for Business Server 2015 (Web Components Server).

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×