Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Server 2008 R2 or Windows Server 2008 and has more than 16 logical processors.

  • You install the Active Directory Domain Services (AD DS) role on the computer.

  • You try to use the Ntdsutil.exe utility to check an AD DS database's integrity when the computer starts in Normal mode.

In this scenario, the integrity check fails and you receive the following error message:

Operation terminated with error -1101( JET_errOutOfSessions, Out of sessions ).

Cause

This issue occurs because the Ntdsutil.exe utility does not set a value for the maximum session number if the computer starts in Normal mode. Instead, it uses the operating system's default value of 16.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 Service Pack 2 (SP2) or Windows Server 2008 R2 Service Pack 1 (SP1).

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ntdsutil.exe

6.0.6002.22758

366,080

19-Dec-2011

14:05

x86

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ntdsutil.exe

6.0.6002.22758

460,288

19-Dec-2011

14:25

x64

Ntdsutil.exe

6.0.6002.22758

366,080

19-Dec-2011

14:05

x86

Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    1.
    21xxx

    Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ntdsutil.exe

6.1.7601.21863

470,016

19-Nov-2011

11:59

x64

Workaround

To work around this issue, use one of the following methods:

  • Limit the maximum processor number to 16 or fewer by using the following command at the command prompt:

    BCDEDIT /set NUMPROC processor count

  • Limit the physical processor number to 16 or fewer in the basic input/output system (BIOS).

  • Start the computer in directory services repair mode and then use the Ntdsutil.exe utility to perform the integrity check.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how to restart the domain controller in Directory Services Restore Mode (DSRM) locally, visit the following Microsoft website:

General information about how to restart the domain controller in DSRM locally

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File name

Update.mum

File version

Not Applicable

File size

3,358

Date (UTC)

20-Dec-2011

Time (UTC)

09:02

Platform

Not Applicable

File name

X86_98b441346d82fe7abddb7df188fa32bc_31bf3856ad364e35_6.0.6002.22758_none_22a4679b213b0d88.manifest

File version

Not Applicable

File size

739

Date (UTC)

20-Dec-2011

Time (UTC)

09:02

Platform

Not Applicable

File name

X86_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.0.6002.22758_none_dd932af745f88dd8.manifest

File version

Not Applicable

File size

8,606

Date (UTC)

19-Dec-2011

Time (UTC)

16:25

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008

File name

Amd64_98b441346d82fe7abddb7df188fa32bc_31bf3856ad364e35_6.0.6002.22758_none_7ec3031ed9987ebe.manifest

File version

Not Applicable

File size

741

Date (UTC)

20-Dec-2011

Time (UTC)

09:02

Platform

Not Applicable

File name

Amd64_c408836ceebbe081ef6bf7feb6df257c_31bf3856ad364e35_6.0.6002.22758_none_dd25096555484ab2.manifest

File version

Not Applicable

File size

743

Date (UTC)

20-Dec-2011

Time (UTC)

09:02

Platform

Not Applicable

File name

Amd64_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.0.6002.22758_none_39b1c67afe55ff0e.manifest

File version

Not Applicable

File size

8,644

Date (UTC)

19-Dec-2011

Time (UTC)

16:39

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

3,548

Date (UTC)

20-Dec-2011

Time (UTC)

09:02

Platform

Not Applicable

File name

X86_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.0.6002.22758_none_dd932af745f88dd8.manifest

File version

Not Applicable

File size

8,606

Date (UTC)

19-Dec-2011

Time (UTC)

16:25

Platform

Not Applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_168b9d60fd91ceb48b09d58f648d1ccd_31bf3856ad364e35_6.1.7601.21863_none_bb0cf6f1b1a7021b.manifest

File version

Not applicable

File size

743

Date (UTC)

22-Nov-2011

Time (UTC)

05:01

Platform

Not applicable

File name

Amd64_2eea109e17d0fa1b6a18462c300cc963_31bf3856ad364e35_6.1.7601.21863_none_221df5f90fbdc16c.manifest

File version

Not applicable

File size

741

Date (UTC)

22-Nov-2011

Time (UTC)

05:01

Platform

Not applicable

File name

Amd64_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.1.7601.21863_none_39c9ae9a5f79f2d5.manifest

File version

Not applicable

File size

2,760

Date (UTC)

19-Nov-2011

Time (UTC)

12:28

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,355

Date (UTC)

22-Nov-2011

Time (UTC)

05:01

Platform

Not applicable

File name

X86_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.1.7601.21863_none_ddab1316a71c819f.manifest

File version

Not applicable

File size

2,756

Date (UTC)

19-Nov-2011

Time (UTC)

11:36

Platform

Not applicable

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×