[SDP 3][3ceaa4f6-e2f1-4573-a01d-1dee85ea2e17] TMG 2010 Troubleshooter for Windows 2008 R2

The TMG Troubleshooter for Windows Server 2008 R2 was designed to collect a comprehensive set of information for troubleshooting TMG 2010 issues.

Summary

This article describes information that may be collected from a machine when running TMG 2010 Troubleshooter for Windows Server 2008 R2.

 

Information Collected

TMG Server Best Practice Analyzer

Description

File Name

TMG Server Best Practice Analyzer (BPA) is a diagnostic tool that automatically performs specific test on configuration data collected on the local ISA Server computer.  This information is gathered from the ISA Server hierarchy of administration COM objects, Windows Management Instrumentation (WMI) classes, the system registry, files on the disk and the Domain Name System (DNS) settings.

{Computername}_TMGBPA.Data.xml



ISA Info

Description

File Name

ISAInfo is used to provide an automated mechanism for ISA and TMG Server administrators to report their machine and array configuration to Microsoft Product Support.

isainfo_{Computername}.xml



Hotfixes and Updates

Description

File Name

Installed hotfixes and updates.

{Computername}_Hotfixes .HTM and .TXT



Policy Information

Description

File Name

Resultant Set of Policy (RSoP) information via gpresult.exe

{Computername}_GPResult .HTM and .TXT



Other

Description

File Name

System information output via msinfo32.exe

{Computername}_msinfo32 .NFO and .TXT

Virtualization information

{Computername}_Virtualization .HTM and .TXT



References                                                                                                                           

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559

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