Summary
The Support Diagnostics Platform (SDP) manifest file is designed to collect relevant registry data, configuration files, and event log information to help troubleshoot common Forefront Endpoint Protection support issues. This article provides details on the data collected by the Forefront Endpoint Protection Server Troubleshooter.
More Information
This article describes the information that may be collected from a machine when running Forefront Endpoint Protection Server Troubleshooter.Information CollectedAutoRuns Information
|
Description |
File Name |
|
Autorun information |
{Computername}_Autoruns.htm{Computername}_Autoruns.xml |
Collecting ConfigMgr Log Files
|
Description |
File Name |
|
ConfigMgr Agent Logs |
{Computername}_ConfigMgrAgentLogs.CAB |
|
ConfigMgr Server Logs |
{Computername}_SMSAdminUI.log{Computername}_ConfigMgrServerLogs.CAB |
|
ConfigMgr AdminUI Log |
Event Log files
|
Description |
File Name |
|
Export of the System event log |
{Computername}_evt_System.csv{Computername}_evt_System.evt(x){Computername}_evt_System.txt |
|
Export of the Application event log |
{Computername}_evt _Application.csv{Computername}_evt _Application.evt(x){Computername}_evt_Application.txt |
|
Export of the Security event log |
{Computername}_evt_Security.csv{Computername}_evt_Security.evt(x){Computername}_evt_Security.txt |
|
Export of ForeforntEndpointProtection log |
{Computername}_evt_ ForeforntEndpointProtection.csv{Computername}_evt_ ForeforntEndpointProtection.evt(x){Computername}_evt_ ForeforntEndpointProtection.txt |
FEP Information
|
Description |
File Name |
|
Program Files Tree |
{Computername}__FEP_PROGRAMFILES_TREE.log |
|
SQL Job Information |
{Computername}__FEP_SQLJob_Info.log |
|
FEP Collection Information |
{Computername}_FEP_Collection_Info.log |
|
FEP SQL job info |
{Computername}_FEP_SQLJob_Info.log |
FEP Server Support Files
|
Description |
File Name |
|
FEP Service Trace |
{Computername}_FepServiceTrace.etl |
|
Update Rollup 1 Logs (KB2551095) |
{Computername}_FEP2010-FEPEXT-KB2551095-x64-ENU.msp_DDMMYYYY_HHMMSS.log{Computername}_FEP2010-FEPREPORT-KB2551095-x64-ENU.msp_ DDMMYYYY_HHMMSS.log{Computername}__FEP2010-FEPUX-KB2551095-x64-ENU.msp_ DDMMYYYY_HHMMSS.log |
|
FEP Reporting Prerequisite Log(KB2554364) |
{Computername}_FEP2010-FEPREPORT-KB2554364-x64-ENU.msp_ DDMMYYYY_HHMMSS.log |
|
FEP Hotfix Logs (KB2597508) |
{Computername}_FEPExt_ DDMMYYYY_HHMMSS.log{Computername}_FepReport_ DDMMYYYY_HHMMSS.log{Computername}_FEPUX_ DDMMYYYY_HHMMSS.log |
|
FEP Server Setup Log |
{Computername}_ServerSetup_ DDMMYYYY_HHMMSS.log |
FEP SUA
|
Description |
File Name |
|
Software Update Automation |
{Computername}_SoftwareUpdateAutomation.log |
File Version Information (ChkSym)
|
Description |
File Name |
|
CheckSym Output |
{Computername}_sym_ProgramFiles_SYS.CSV{Computername}_sym_ProgramFiles_SYS.TXT{Computername}_sym_ProgramFilesx86_SYS.CSV{Computername}_sym_ProgramFilesx86_SYS.TXT{Computername}_sym_Drivers.CSV{Computername}_sym_Drivers.TXT{Computername}_sym_System32_DLL.CSV{Computername}_sym_System32_DLL.TXT{Computername}_sym_SysWOW64_DLL.CSV{Computername}_sym_SysWOW64_DLL.TXT{Computername}_sym_System32_EXE.CSV{Computername}_sym_System32_EXE.TXT{Computername}_sym_System32_SYS.CSV{Computername}_sym_System32_SYS.TXT{Computername}_sym_SysWOW64_SYS.CSV{Computername}_sym_SysWOW64_SYS.TXT{Computername}_sym_SysWOW64_EXE.CSV{Computername}_sym_SysWOW64_EXE.TXT{Computername}_sym_PrintSpool.CSV{Computername}_sym_PrintSpool.TXT{Computername}_sym_MS_iSCSI.CSV{Computername}_sym_MS_iSCSI.TXT{Computername}_sym_Process.CSV{Computername}_sym_Process.txt{Computername}_sym_RunningDrivers.CSV{Computername}_sym_RunningDrivers.TXT |
Installed Updates/Hotfixes
|
Description |
File Name |
|
Installed updates history |
{Computername}_Hotfixes.csv{Computername}_Hotfixes.txt{Computername}_Hotfixes.htm |
Resultant Set of Policy (RSOP)
|
Description |
File Name |
|
Policy information |
{Computername}_GPResult.txt{Computername}_GPResult.htm |
System Information
|
Description |
File Name |
|
System information |
{Computername}_msinfo32.nfo{Computername}_msinfo32.txt |
System State Information
|
Description |
File Name |
|
Scheduled tasks |
{Computername}_schtasks.csv{Computername}_schtasks.txt |
|
Installed services |
{Computername}_SC_Services_Output.txt |
|
Running processes |
{Computername}_TaskList.txt |
|
Environment Variables |
{Computername}_EnvironmentVariables.txt |
Virtualization Information
|
Description |
File Name |
|
Virtualization information |
{Computername}_Virtualization.txt{Computername}_Virtualization.htm |
ReferencesKB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7http://support.microsoft.com/kb/973559
