[SDP 3][cd735886-e25a-4d66-a351-7469261e2cee] Microsoft Dynamics GP System Baseline Diagnostic

Summary

The Microsoft Dynamics GP System Baseline Diagnostic collects client and server settings for Microsoft Dynamics GP.

More Information

This article describes the information that is collected from a computer when you run the Microsoft Dynamics GP Baseline Diagnostic. It with also run analysis scripts against the collected data to determine if there are data consistency issues.

Information Collected

Company Database Files

Description	File name
MC40000 - Multicurrency Setup SY00300 - Account Format Setup	{SQL DatabaseName}_{SQL Table Name}.*

Dynamics System Database Files

Description	File name
DU000020 - Utilities Company Versions MC40200 - Currency Setup SY003001 - Account Definition Header SY00302 - Account Definition SY01500 - Company Master SY03500 - Registration Master	{SQL DatabaseName}_{SQL Table Name}.*

Event Logs

Description	File name
Application Event Log Dynamics Event Log eConnect Event Log System Event Log	{ComputerName}_{EventLogName}.evtx

General Information

Description	File name
Basic System Information including machine name, service pack, computer model and processor name and speed	resultreport.xml

Local files and lists of files

Description

File name

All *.set files from GP folder
Dynamics configuration file
Dynamics ini file
List of files in the GP, GP Data, and GP Addins folders
Port Exhaustion Information
TCP/IP Adapter Information
Text file containing results of ipconfig.exe and TCP settings
Text file containing the list of installed applications on workstation
Text file containing UserName, DSN, SQL Server Instance, and path to GP folder used to run diagnostic

*.set

Dynamics.exe.config

Dex.ini

GPFiles.txt

MiscSettings.txt

{ComputerName}_InstalledApplications.txt
{ComputerName}_AdapterInformation.txt
Baseline_GP.htm

SQL Server Information

Description	File name
SQL Datbase Information (list of databases and settings for each) SQL Instance name that GP is installed on SQL Version information	Baseline_GP.htm

In addition to collecting the information that is described earlier, this diagnostic package can detect one or more of the following symptoms:

Verify Dynamics GP is on a supported version
Verify SQL Server 2008 R2 at least SP1 installed
Verify companies in Dynamics GP have existing SQL DB
Check for 32 bit ODBC DSN
Check for 64-bit Dexterity Shared Components on 64-bit OS
Sql Data Files have been collected
Local Data Files have been collected

References

For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, please open the following Microsoft Knowledge Base article:

2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform