"Unsupported version of Webex plugin is detected" message

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Last Updated: May 14, 2019


You may see the following prompt asking you to disable the Webex plugin:

Unsupported version of Webex plugin is detected.

The following known issues are caused by the Webex plugin:

  • When you try to switch to calendar or people view, the view doesn't change except for the left sidebar.

  • You are unable to drag and drop appointments on your calendar.

  • Outlook intermittently crashes.

  • The swipe gesture is not working as expected.


Upgrade your Cisco Webex plugin for Mac clients to version or higher.

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