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Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Server 2012 R2 in a storage space environment.

  • You enable the Event Tracing for Windows (ETW) and the storage spaces debug logs in Event Viewer.

  • You try to restart the computer.

In this scenario, the computer crashes, and you receive a Stop error that resembles the following:

STOP: 0x0000007E ( parameter1, parameter2, parameter3, parameter4 )


Notes

  • This Stop error indicates a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED issue.

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "0x0000007E" Stop errors are caused by this issue.


Resolution

To resolve this issue, install update rollup 2975719. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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