Symptoms

A blank window might display when you start Microsoft Lync 2010.

Resolution

To resolve this issue, install the following cumulative update:

2514982 Description of the cumulative update for Lync 2010: November 2011


More Information

For more information about the similar issue with Office Communicator R2, click the following article number to view the article in the Microsoft Knowledge Base:

983215 A blank window opens unexpectedly when you start Office Communicator 2007 R2

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