A combo box item in a RemoteApp application is updated incorrectly when you connect by using Remote Desktop Connection (RDC) 7.0

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Symptoms

Consider the following scenario:

  • You have Remote Desktop Connection (RDC) 7.0 installed on a client computer that is running, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2.

  • On the client computer, you connect to a RemoteApp application through an RDC session.

  • You use the mouse to select an item from a combo box in the RemoteApp application.


In this scenario, the item in the combo box is not updated with the one that you have selected.

Cause

This issue occurs because of a design change that was originally made in RDC 6.1.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista

  • Windows Vista Service Pack 1 (SP1)

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7

  • Windows Server 2008 R2

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Mstsc.exe

6.1.7600.20625

1,034,240

13-May-2010

14:50

x86

Mstsc.exe

6.1.7600.20625

1,034,240

13-May-2010

15:06

x86

Aaclient.dll

6.1.7600.20625

131,584

13-May-2010

17:15

x86

Mstscax.dll

6.1.7600.20625

2,703,360

13-May-2010

17:15

x86

Tsgqec.dll

6.1.7600.20625

36,864

13-May-2010

17:15

x86

Aaclient.dll

6.1.7600.20625

131,584

13-May-2010

18:27

x86

Mstscax.dll

6.1.7600.20625

2,703,360

13-May-2010

18:27

x86

Tsgqec.dll

6.1.7600.20625

36,864

13-May-2010

18:27

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Mstsc.exe

6.1.7600.20625

1,098,240

13-May-2010

13:21

x64

Mstsc.exe

6.1.7600.20625

1,098,240

13-May-2010

13:26

x64

Aaclient.dll

6.1.7600.20625

158,720

13-May-2010

17:34

x64

Mstscax.dll

6.1.7600.20625

3,152,384

13-May-2010

17:34

x64

Tsgqec.dll

6.1.7600.20625

44,032

13-May-2010

17:34

x64

Aaclient.dll

6.1.7600.20625

158,720

13-May-2010

18:26

x64

Mstscax.dll

6.1.7600.20625

3,152,384

13-May-2010

18:26

x64

Tsgqec.dll

6.1.7600.20625

44,032

13-May-2010

18:26

x64

Mstsc.exe

6.1.7600.20625

1,034,240

13-May-2010

14:50

x86

Mstsc.exe

6.1.7600.20625

1,034,240

13-May-2010

15:06

x86

Aaclient.dll

6.1.7600.20625

131,584

13-May-2010

17:15

x86

Mstscax.dll

6.1.7600.20625

2,703,360

13-May-2010

17:15

x86

Tsgqec.dll

6.1.7600.20625

36,864

13-May-2010

17:15

x86

Aaclient.dll

6.1.7600.20625

131,584

13-May-2010

18:27

x86

Mstscax.dll

6.1.7600.20625

2,703,360

13-May-2010

18:27

x86

Tsgqec.dll

6.1.7600.20625

36,864

13-May-2010

18:27

x86

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Mstsc.exe

6.1.7600.20625

1,034,240

23-Jan-2010

07:35

x86

Aaclient.dll

6.1.7600.20625

131,584

23-Jan-2010

07:36

x86

Mstscax.dll

6.1.7600.20625

2,703,360

23-Jan-2010

07:36

x86

Tsgqec.dll

6.1.7600.20625

36,864

23-Jan-2010

07:36

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mstsc.exe

6.1.7600.20625

1,098,240

23-Jan- 2010

08:08

x64

Aaclient.dll

6.1.7600.20625

158,720

23-Jan- 2010

08:08

x64

Mstscax.dll

6.1.7600.20625

3,152,384

23-Jan- 2010

08:11

x64

Tsgqec.dll

6.1.7600.20625

44,032

23-Jan-2010

08:11

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mstsc.exe

6.1.7600.20625

1,660,416

23-Jan-2010

06:44

IA- 64

Aaclient.dll

6.1.7600.20625

339,968

23-Jan-2010

06:44

IA- 64

Mstscax.dll

6.1.7600.20625

6,086,144

23-Jan-2010

06:45

IA- 64

Tsgqec.dll

6.1.7600.20625

97,792

23-Jan-2010

06:45

IA-64

Workaround

To work around this issue, use the UP ARROW or the DOWN ARROW keys on your keyboard to select an item in a combo box.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

If you experience the same problem when you use RDC 6.1, apply hotfix KB968358.For more information, click the following article number to view the article in the Microsoft Knowledge Base:

968358 You cannot use a mouse to select combo box items in a RemoteApp program that you connect to through Remote Desktop Connection (RDC) 6.1

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Package_1_for_kb979425~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,049

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

Package_2_for_kb979425~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,049

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

Package_for_kb979425_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,422

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

Package_for_kb979425_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,364

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

Package_for_kb979425_client~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,711

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

X86_414f2cfd6e8891411c884b212c2e6431_31bf3856ad364e35_7.0.6002.22404_none_3abb23e483fd370f.manifest

File version

Not Applicable

File size

1,093

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

X86_9f03cfb498295b0fdca77035b147c6f0_31bf3856ad364e35_7.0.6001.22691_none_fe10d0fa3fb4ee2a.manifest

File version

Not Applicable

File size

1,093

Date (UTC)

14-May-2010

Time (UTC)

05:14

Platform

Not Applicable

File name

X86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6001.22691_none_3f762121c563df2a.manifest

File version

Not Applicable

File size

18,313

Date (UTC)

13-May-2010

Time (UTC)

18:55

Platform

Not Applicable

File name

X86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6002.22404_none_41c0e519c23e8201.manifest

File version

Not Applicable

File size

18,313

Date (UTC)

13-May-2010

Time (UTC)

20:06

Platform

Not Applicable

File name

X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6001.22691_none_2187db4969f485a9.manifest

File version

Not Applicable

File size

124,053

Date (UTC)

13-May-2010

Time (UTC)

18:59

Platform

Not Applicable

File name

X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6002.22404_none_23d29f4166cf2880.manifest

File version

Not Applicable

File size

124,053

Date (UTC)

13-May-2010

Time (UTC)

20:10

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Mstsc.exe

6.1.7600.20625

1,098,240

13-May-2010

13:21

x64

Mstsc.exe

6.1.7600.20625

1,098,240

13-May-2010

13:26

x64

Aaclient.dll

6.1.7600.20625

158,720

13-May-2010

17:34

x64

Mstscax.dll

6.1.7600.20625

3,152,384

13-May-2010

17:34

x64

Tsgqec.dll

6.1.7600.20625

44,032

13-May-2010

17:34

x64

Aaclient.dll

6.1.7600.20625

158,720

13-May-2010

18:26

x64

Mstscax.dll

6.1.7600.20625

3,152,384

13-May-2010

18:26

x64

Tsgqec.dll

6.1.7600.20625

44,032

13-May-2010

18:26

x64

Mstsc.exe

6.1.7600.20625

1,034,240

13-May-2010

14:50

x86

Mstsc.exe

6.1.7600.20625

1,034,240

13-May-2010

15:06

x86

Aaclient.dll

6.1.7600.20625

131,584

13-May-2010

17:15

x86

Mstscax.dll

6.1.7600.20625

2,703,360

13-May-2010

17:15

x86

Tsgqec.dll

6.1.7600.20625

36,864

13-May-2010

17:15

x86

Aaclient.dll

6.1.7600.20625

131,584

13-May-2010

18:27

x86

Mstscax.dll

6.1.7600.20625

2,703,360

13-May-2010

18:27

x86

Tsgqec.dll

6.1.7600.20625

36,864

13-May-2010

18:27

x86

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

1,459

Date (UTC)

26-Jan- 2010

Time (UTC)

01:09

Platform

Not applicable

File name

X86_51ecabdfbe0f24d6dd72add15c2c4054_31bf3856ad364e35_6.1.7600.20625_none_6b6cdbb4320ab64b.manifest

File version

Not applicable

File size

1,093

Date (UTC)

26-Jan-2010

Time (UTC)

01:09

Platform

Not applicable

File name

X86_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_4e7d23d79b5817e1.manifest

File version

Not applicable

File size

20,880

Date (UTC)

23-Jan- 2010

Time (UTC)

08:01

Platform

Not applicable

File name

X86_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_308eddff3fe8be60.manifest

File version

Not applicable

File size

131,498

Date (UTC)

23-Jan- 2010

Time (UTC)

08:01

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_fb2fa9970624bcf5f214b3be23b64428_31bf3856ad364e35_6.1.7600.20625_none_08d23d391221c7b0.manifest

File version

Not applicable

File size

1,838

Date (UTC)

26-Jan-2010

Time (UTC)

01:09

Platform

Not applicable

File name

Amd64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_aa9bbf5b53b58917.manifest

File version

Not applicable

File size

20,886

Date (UTC)

23-Jan- 2010

Time (UTC)

08:42

Platform

Not applicable

File name

Amd64_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_8cad7982f8462f96.manifest

File version

Not applicable

File size

131,504

Date (UTC)

23-Jan- 2010

Time (UTC)

08:44

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,467

Date (UTC)

26-Jan-2010

Time (UTC)

01:09

Platform

Not applicable

File name

Wow64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_b4f069ad88164b12.manifest

File version

Not applicable

File size

13,023

Date (UTC)

23-Jan- 2010

Time (UTC)

07:52

Platform

Not applicable

File name

X86_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_308eddff3fe8be60.manifest

File version

Not applicable

File size

131,498

Date (UTC)

23-Jan- 2010

Time (UTC)

08:01

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_a0ae6e8069212e9b2d8ba3bf05ffef49_31bf3856ad364e35_6.1.7600.20625_none_d9bb636eae8ebc4b.manifest

File version

Not applicable

File size

1,835

Date (UTC)

26-Jan-2010

Time (UTC)

01:09

Platform

Not applicable

File name

Ia64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_4e7ec7cd9b5620dd.manifest

File version

Not applicable

File size

20,883

Date (UTC)

23-Jan- 2010

Time (UTC)

08:33

Platform

Not applicable

File name

Ia64_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_309081f53fe6c75c.manifest

File version

Not applicable

File size

131,501

Date (UTC)

23-Jan- 2010

Time (UTC)

08:33

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,463

Date (UTC)

26-Jan-2010

Time (UTC)

01:09

Platform

Not applicable

File name

Wow64_microsoft-windows- t..minalservicesclient_31bf3856ad364e35_6.1.7600.20625_none_b4f069ad88164b12.manifest

File version

Not applicable

File size

13,023

Date (UTC)

23-Jan- 2010

Time (UTC)

07:52

Platform

Not applicable

File name

X86_microsoft-windows-t..s- clientactivexcore_31bf3856ad364e35_6.1.7600.20625_none_308eddff3fe8be60.manifest

File version

Not applicable

File size

131,498

Date (UTC)

23-Jan- 2010

Time (UTC)

08:01

Platform

Not applicable

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